06-06-24 A Letter From Our Servant Leaders

06-06-24 A Letter From Our Servant Leaders

06-06-24 A Letter From Our Servant Leaders 1200 1200 SVDP USA

Over the last year, you have heard me speak and write often about the ‘Encounter.’ Regrettably, some people are uncomfortable about my use of that term, as they seem to feel that it takes away from the traditional emphasis of the Society on the term ‘Home Visit’ as what they perceive as the heart and soul of our Vincentian calling.

So, I think that it’s important to explore the term Encounter and hopefully put any concerns to rest. Let’s first look at The Rule.

In Part I of The Rule, under the first major heading “Purpose and Scope of Our Service,” Section 1.2, it is stated “Members show their commitment through person-to-person contact.’ Section 1.3 is titled “Any form of personal help.”

The third major heading under Section 1 of Part 1 of Our Rule is titled “Our Personal Encounters with the Poor.” Part I, Section 1.7 is titled “Prayer before Encounters or Visits.”

So, we’ve established from The Rule that our Founders envisioned an inclusive network of charity. (Hey, sounds like Frédéric!) We don’t see the restriction of “Home Visit” anywhere. Encounters are certainly visits, and visits are clearly a preferred way of meeting the poor, but Encounter can be more than a Home Visit, and a visit can take place anyplace — not just a home! The type of Encounters and the types of visits we are called to make are not defined in The Rule because the Founders were smart enough to realize that the face of poverty was constantly changing — and how we had to address poverty had to change, too.

Just look at Part 1, Section 1.6, Adaptation to a Changing World: “…new types of poverty that might be identified or anticipated.” Our Founders weren’t about to say you had to do X, Y, or Z to do Vincentian work’ because they didn’t know if things would be completely changed in the next 10 years — or even the next year.

That is why we must stop talking, judging, and labeling each other in language that is exclusive. We must start using language that is inclusive and true to the intent of the foundation of the Society. We need to stop saying that our ministry is rooted in the Home Visit. It is not. It is rooted in the Encounter.

Did Frédéric and the Founders do Home Visits? Yes! Were those Home Visits critical to their formation and the creation of the Society? Yes! Does that mean you can’t undergo formation as a Vincentian without doing a Home Visit? No!

But does that mean you can undergo formation as a Vincentian without a Christ-centered, human-to-human interaction? Without Encounter with our Neighbors in need? NO! NO! NO!

Let’s go back to The Rule.

The Vincentian vocation is to follow Christ through service to those in need and so bear witness to His compassionate and liberating love. Members show their commitment through person-to-person contact. Vincentians serve in hope.

We have to understand that Encounter — the Christ-centered, person-to-person contact that is our vocation — can be conducted in many ways. There are many ways to conduct visits in different places. What characterizes a visit? Spirituality, friendship, listening, caring, support.

In today’s Society in the United States, Encounters can occur in someone’s home, in a special work, at a Parish, at SVdP offices, in a homeless shelter, and other places. But the need for valid, Vincentian, personal contact must be part of the Encounter for it to be appropriate.

Lining people up at the Parish in front of a table and collecting utility bills that the Conference is going to pay is not Encounter. That kind of interaction is degrading people in need.

Talking to people from behind glass walls is not Encounter, it is bureaucracy. Handing out a food bag without a private conversation and discussion of a neighbor’s situation and need is not Encounter, it is simply just another agency. Giving out clothes in the Thrift Stores is not Encounter; understanding why the person needs the clothes and what we can do to help them not need them next time is.

The most important thing that we must all remember is that we serve people — and our service to people is based on respect, love, and our knowledge that Christ sits in the middle of any relationship we have with another human being. Our Encounters with those we serve, and those we serve with, must always be based on those understandings.

Let’s lose the old language of exclusion and start using the new language of inclusion. But when we do, let’s make sure that we are using it to describe the true Vincentian Encounter that is our vocation, not a modern-day corruption of the beauty of the Christ-centered person-to-person Encounter that is the real heart and soul of our Vincentian calling.

Peace and God’s blessings,
John

30 Comments
  • Thank you, well said

  • Well said. Thank you for your good work

  • Awesome analysis!!! Encounter of 200 years ago was so different than the ways of 2024! Serving those is need may require expedient means. We are not serving the neighbors in Paris!! The poor and needy are everywhere, even places where an SVDP Conference does not exist!
    Ron Szejner
    President
    Diocese of Nashville District Council

  • Your heartfelt and well written letter touched me. I know you must put a great deal of time and effort in your Letters.
    When I go and take food to someone lacking transportation or mobility, as well as limited financial resources I truly feel Jesus is with us.. Praying together we are connected to each other and Jesus. What we bring is much more than a bag of food.
    Thank you for your encouragement!

    May God remain in your heart,
    Krissann Zoby

  • In my career 23years housing inspector City of Detroit I met.many families in dire straights ….I inspection the dwelling had minor issues by the mother of 4 little ones had nothing… I said to her looks like you could use some help…..Her reply was YES…..I said to her do you want someone from St.Vincent DePaul to stop by? Again a BIG YES…..I told her I am going to my car be right back….As I walked back into the house I introduced myself as a Vincentian from the local church…With.voucher book.inhand wrote out requests for every thing she needed…..back then our thrift stores had furniture and beds……Years later a young lady requesting help,told my about a city employee that helped her family member……Or clients those in need don’t always have a nice living room to visit in…..i.have done home visits out of my Dodge van…or a restaurant…… We need to make ourselves available and keep looking for new resources…….. Today our volunteers look on Facebook for affordable stoves and refrigerators…..

    • Hi Gerald, I am sure your actions were very effective in getting assistance to the person/family that you visited in your civil capacity. However, as Vincentians, our Rule requires that we have at least two Vincentians make such calls together. Our recent Safeguarding policy for assisting vulnerable persons, as well as our Rule, requires that all such encounters be made in pairs. What you did opens yourself and our Society to liability claims by the person/family being assisted. Please seek further guidance from your local Council as to why this is no longer an acceptable practice to provide assistance as a solo person. It may be fine to make the contacts alone in your civil capacity if your city requires it, but not the contact for the Society

  • Thank you for the excellent clarification. This makes a lot of sense. During the pandemic, I participated in many “visits” over the phone. I rarely felt the same connection that we would routinely make in a face-to-face neighborly encounter, whether that was in the person’s home or in the church parking lot or in a fast food place. And we could tell that we weren’t providing the same level of advice and reassurance.

  • What’s been written highlights the importance of the encounter.

    There can be situations where we encounter our neighbors outside of a planned visit. There are many reasons that Jesus sent the disciples out in pairs and why that’s still important today.

  • Excellent letter and I totally agree that Encounters can and should occur anywhere that is convenient and comfortable for our neighbors we serve. I have Encountered my neighbor in McDonald’s, hotel lobbies and even a Lowe’s parking lot. It is imperative that we, as Vincentians, meet them at a place and in a way that saves their dignity and allows them to witness the love and hope we share in our Vincentian charism.

    I feel it important to provide one more example that does not allow us to truly Encounter our neighbor: Telephone calls. I have heard of Conferences that don’t want to conduct any type of visit and allow only telephone calls with those seeking our help. I believe this approach just makes us another agency in the poor’s dialing for dollars routine and prevents real connections and solutions.

    • Hello David. I was glad to see this letter too. I don’t believe a Home Visit is sacred. It was, and still is a great idea of St. Vincent and Frederic Ozanam, but they were just men. Very good men, but men nevertheless. I have had several home visits that could have benefitted from a different location. There was one just two weeks ago. Single mother needed big $$$. I needed to run some ideas by her. The whole thing was Tyranny of the Moment – child jumping on and off her lap, dogs, SpongeBob on the 68-inch TV screen that seemed to blot out the sun. We did finally come up with a plan, I wrote a twinning request, and with the help of other churches in our area, she got what she needed. In situations like this (for me they’re not uncommon) you can, and I sometimes do, ask for quiet or to send the kids out, but that can be a visit killer too, and making the judgment on whether to say something or not becomes a knife edge.

      Right now our conference is dealing with a lot of eviction situations and usually there’s not much time to act. We have very few members, they all have jobs and it’s always difficult for us to assemble a home visit team quickly. Just last week a man needed big $$$ for a deposit and first month’s rent so he could move to Section 8 Housing. He was being put out of his home in two days. The man’s first name was Joshua and during our phone conversation it came out that his middle name was David, and he said, “My Dad named me for King David. I’ve said to my Dad, ‘No pressure there, Dad!’ ” He laughed, and I said, “Yes but Joshua was no slacker either. Moses told him to pick out certain men and engage Amalek in battle.” Joshua actually knew what I was talking about, and I was delighted there was a Biblical connection. But then he proceeded to find fault with every suggestion I gave to help him. He also wanted me to make a bunch of phone calls to the owner and to the Housing Authority. I said no, you are Joshua and it’s up to you to slay Amalek. I will be Moses and pray for you and keep my arms raised up in prayer.* You get me a dollar figure and an address to send the check. He called back in 45 minutes with what I needed, I made ONE phone call to confirm it with the owner, wrote a twinning report, and he also got exactly what he wanted.

      Two weeks, two encounters. One home visit, one phone. Our conference has a quite strict guideline that we don’t give out a dime until we’ve met you in person. I like your expression “Dialing for dollars” and I’m going to start using it too. You’re right, that makes us just another agency. But there had to be an exception here, and so far we haven’t met this man, but even if we never do, I’ll bet he never forgets the time he was told he had to defeat Amalek while Moses prayed for him. The lady in the home visit will probably just remember that we gave her some money.

      *Although I did indeed pray for Joshua during the 45 minutes, my hands were not raised up the whole time.

  • Giulio M Grecchi June 6, 2024 at 10:03 pm

    Excellent article! During our many years following-up as mentors on the Getting Ahead graduates, we encountered them in their homes, and also very often in a coffee shop or at a Parish, or SVdP office. The purpose was always the same, walking with people in poverty in their journey out of poverty and hearing their concerns. Obviously, we followed the Rule and the Diocesan guidelines and always did these encounters with two Vincentians mentors.

  • Rita L St Pierre June 7, 2024 at 6:27 am

    John, first thank you for reminding us that ALL encounters with our friends in need is how we serve God’s people. However, I do think we need to be careful in saying that the HOME visit is not at our core. You rightly present the importance of attending to our language, but that applies here too. I think perhaps what the Society might want to consider is simply to agree on VISITS without the focus on HOME. History has shown that HOME visits have indeed been the majority on how we’ve carried out our mission. But our Rule (Part I, 1..7 to 1.12) states “VISITS to those in need SHOULD BE MADE IN THEIR ENVIRONMENT”. That phrase alone tells us that our encounters with our friends in need happen wherever they live – including in their homes. But HOME may be a shelter, a relative’s couch, the street as well as an apartment. Stating that home visits are not the core of what we do may confuse Vincentians. Let’s continue to talk about our VISITS to those in need as encounters with Christ, wherever that might be. But since those visits do include in homes, let us not discount that word. Just one more thought: as we have these discussions, let us remember that our primary goal is Spirituality and thus we can recognize that the Holy Spirit speaks through each of us. Whether Vincentians speak of “home visits”, “encounters”, “visits”, as long as we meet our friends face-to-face, one-on-one, Christ i n us meeting Christ in them, then we are living out our vocation.

  • Thank you!

  • Thank you, I agree.

  • John, thank you for expanding our thinking about where our visits can occur and the Vincentian elements that each encounter should include. Even though our encounters might happen in a conference office, I hope that we will always offer our brothers and sisters the option of a home visit.

    In peace and love,
    Bobby Slovak

  • Thank you! I am impressed and motivated by your leadership.

  • Raymond Sickinger June 7, 2024 at 2:01 pm

    John,
    I found your Servant Leadership article quite interesting. I agree with what you say about the many opportunities Vincentians have to encounter Christ in others. I also think Vincentians should never think that those who engage in other aspects of our ministry such as food pantries or soup kitchens are somehow less important because they may not do a home visit. Nor should any Vincentian disparage the work of another. My wife and I serve regularly in our food pantry and have witnessed how members serving our friends see the face of a Christ in them and try to reflect that loving face of Christ back to our friends.

    That being said, I respectfully disagree with the strong statement you made: “We need to stop saying that our ministry is rooted in the Home Visit. It is not. It is rooted in the Encounter.” Yes, there are many ways we can encounter others in our ministry, but the home visit is the primary encounter that has been rooted in our heritage since 1833. It is through the Home Visit that we experience poverty in a way that leads to a better understanding of ourselves and others. It is a fundamental way to learn in order to adapt to a changing world. Ozanam was one of the first to understand this valuable aspect of the home visit.

    Our Rule is quite clear how essential the Home Visit is to our ministry. Part I 1.7 and PART I 1.12 focus respectively on prayer before visits and on gratitude to those we visit. Part I 2.2 highlights how our “journey together towards holiness is primarily made through . . . Visiting and dedicating [ourselves] to the poor, whose faith and courage often teach Vincentians how to live.” Part I 7.4 emphasizes that the “distinctive approach of Vincentians to issues of social justice is to see them from the perspective of those we visit who suffer from injustice.” In Part III of the Rule, Statute 7 lists the Home Visitation Report as one of the conference meeting essentials. Part III Statute 8 clearly states that “Visits to those in need should be made in their environment. . . . Home visits always are made in pairs.” Part III Statute 12 indicates that “It is important that officers at all levels . . . visit the poor as often as possible.” Our Rule is clear about how necessary and fundamental the Home Visit is to our ministry.

    VisionSVdP has rightly emphasized how every voice in our Society needs to be heard. But your statement about the Home Visit seems to cut off those who voice the idea that the our ministry is rooted in the Home Visit. I believe firmly that we cannot lose sight of the “ humble simplicity” (as Ozanam mentioned) of the Society embedded in the primary, face-to-face encounter with those in need—the Home Visit. It still continues to provide the opportunity for the deepest kind of encounter with both the other person and Christ.

  • YOU CAN HAVE AN ENCOUTER– LEAVE OUR HOME VISITS ALONE.
    WHY ARE YOU TRYING TO MESS UP WHAT WE DO BEST????
    I DO 3-5 HOME VISITS A WEEK– CALLING FOR AN ENCOURER SOUNDS LIKE I WANT TO DO SOMEHING SEXUAL !!!
    QUITE MESSING UP !!!
    GOD BLESS
    VIVIAN KRUMEL

  • I find your interpretation of the Rule’s Home Visit interesting. It reminds me of my career days when new government higher rank needed to put their personal stamp in their tour so they wordsmithed documents. Visit can be used interchangeably with encounter if the Vincentian spirituality elements of the Rule are part of the interface with the person in need. If the Society needs a change in words great, but if this is superfluous let’s stick to easy words that have clear meaning like “visit”. I’m sure if it was good enough for Blessed Frédéric to use when the Rule was written, it should work today! Let’s concentrate on the work, and not just the words.

  • John,
    Although I appreciate your servant leadership, I must agree with the previous couple of comments challenging your point regarding the “home visit”. Your statements are confusing at best and at worst disheartening to those who have made the commitment to visit the poor “where they live”. Understanding that if someone does not have a home, arrangements to meet them in their circumstances will not technically be a “home visit”, our conference has worked very hard, especially since COVID, to schedule all potential guests for a home visit and take the time to travel to witness their circumstances first hand. Home visits are hard, they can be very uncomfortable and sometimes frightening, but we have come to believe as a conference that that is the only way we can truly put ourselves into our guest’s shoes, to walk with them and understand the full scope of their challenges. To suggest that an “encounter” is equivalent to the home visit feels a bit like an excuse not to put one self in that vulnerable state that allows us to grow in understanding. What would keep a conference from deciding to do away with home visits altogether, based on your letter, because home visits are really not needed – why would someone decide to endure the discomfort of walking into a home that might be filthy, or have a bad odor, or have rats or cockroaches, if a simple “encounter” at the place of our choice would suffice. I don’t think that St. Vincent, Bl. Frederic or Bl. Rosalie would agree with that approach, regardless of how one might chose to interpret the Rule.
    Your own most recent Contemplation (ironically titled “A Culture of Encounter”) states that “the home visit remains the core, the very heart and soul of the SVDP”. I was moved by that and the statement in that contemplation – “climbing the stairs to the poor man’s garret, sitting by his bed side, feeling the same cold that pierces him, sharing the secret of his lonely heart and troubled mind.”[Baunard, 279]. How can we capture that in any encounter that doesn’t involve visitation and witnessing one’s circumstances.
    It’s hard enough for our conference to fulfill that commitment to home visitation for those who reach out too us for help. Please don’t make it seem like it’s optional.
    Jim Dwyer

  • John,
    Although I appreciate your servant leadership, I must agree with the previous couple of comments challenging your point regarding the “home visit”. Your statements are confusing at best and at worst disheartening to those who have made the commitment to visit the poor “where they live”. Understanding that if someone does not have a home, arrangements to meet them in their circumstances will not technically be a “home visit”, our conference has worked very hard, especially since COVID, to schedule all potential guests for a home visit and take the time to travel to witness their circumstances first hand. Home visits are hard, they can be very uncomfortable and sometimes frightening, but we have come to believe as a conference that that is the only way we can truly put ourselves into our guest’s shoes, to walk with them and understand the full scope of their challenges. To suggest that an “encounter” is equivalent to the home visit feels a bit like an excuse not to put one self in that vulnerable state that allows us to grow in understanding. What would keep a conference from deciding to do away with home visits altogether, based on your letter, because home visits are really not needed – why would someone decide to endure the discomfort of walking into a home that might be filthy, or have a bad odor, or have rats or cockroaches, if a simple “encounter” at the place of our choice would suffice. I don’t think that St. Vincent, Bl. Frederic or Bl. Rosalie would agree with that approach, regardless of how one might chose to interpret the Rule.
    Your own most recent Contemplation (ironically titled “A Culture of Encounter”) states that “the home visit remains the core, the very heart and soul of the SVDP”. I was moved by that and the statement in that contemplation – “climbing the stairs to the poor man’s garret, sitting by his bed side, feeling the same cold that pierces him, sharing the secret of his lonely heart and troubled mind.”[Baunard, 279]. How can we capture that in any encounter that doesn’t involve visitation and witnessing one’s circumstances.
    It’s hard enough for our conference to fulfill that commitment to home visitation for those who reach out too us for help. Please don’t make it seem like it’s optional.

  • In ’79 I started making home visits in two man teams. But in time exigency forced changes. I went alone, such as seeing 4 clients in one afternoon who needed weekend access to the warehouse , or the client I visited the morning before going to the warehouse so she could go that same day. In time I would see clients not at home, such as the bus station, the bank, a store for grocery shopping. Other times I would never see the client, like paying within an hour of closing a utility bill before cutoff the next day or monthly rent the last day of the month before eviction action, or picking up a last minute Rx. I never felt these were any different from a home visit. Why? Because when I asked the grandmother after Christmas shopping “You take care of your family, but who takes care of you?“ Her calm reply: “You do.” Or the time when I walked into an apartment with furniture a 10 year old boy said to me. “Thank you my friend.” I can assure you when I drove home after these encounters there was a presence with me. Speculate as to who it was but make no mistake as to what it was: the interconnectedness of a home visit.

  • Janette Norris June 9, 2024 at 6:48 am

    Changing words doesn’t make something better in most cases. It is just a way to make a mark for new leadership. If you must change the word, drop HOME and leave VISIT. This new leadership should focus on how to make the organization work smoother — new ideas for fundraising, better ways to implement systemic change, support to the people with their feet on the ground! St. Vincent de Paul reached his people in a humble, quieter way. So much so the Blessed Frederic build the organization to mirror St. Vincent’s efforts expanding to a broader geographical scope. We are followers of St. Vincent and Blessed Frederic. If the words Home Visit were good enough for them it should stand today. Wordsmithing isn’t necessary. Bring new creative ideas for the items listed above to the organization for doing a better job. If Vision SVDP is to be successful, sharing what works in the organization’s conferences to everyone will at least provide new ideas and paths forward for every conference to succeed!

  • Marge McGinley June 9, 2024 at 1:33 pm

    I am really enjoying this conversation about encountering Jesus in our neighbors in need. This morning at Mass I was contemplating how the Eucharist is the “source and summit” of our Catholic faith. And then I was thinking how we go to Mass to experience the encounter with Jesus. During Covid all of us struggled while we couldn’t be with our Lord through the beautiful Sacrament of the Eucharist. We did have the opportunity to experience Mass on TV, but wow, what a difference to be back where we literally encounter Jesus in His Body and Blood. As we visit with our Lord in His people in our communities, they are the host as we knock at their door. Jesus is the Host at Mass. As we visit in the dwellings of our neighbors in need, our friends have the ability to ask us to leave their dwelling place if they choose. We, as Vincentians, walk humbly as we visit.
    This past Friday our Conference received a call from a neighbor who lives in her car. Her car tire had a blow out and she was unable to move her car off the side of the road. We spent 5 hours with this dear person as we tried to get the car towed, the tire fixed etc. We absolutely had the opportunity to meet Jesus in this encounter. There are times the encounter, under unusual circumstances, has to be “on the road.” Years ago, myself and my home visit partner visited with a man who lived in a huge pipe, another in a large moving box, others in tents slung over trees. I will be forever grateful that we visited them in their dwelling. I honestly could never have envisioned what it was like to live inside a pipe but now I know that day I met Jesus face to face and that beautiful man who invited us into his pipe, was the Host. We, as Vincentians, meet Jesus in a way that truly impacts our hearts and souls. I am grateful that the Holy Spirit has led me to the ministry to see Jesus in an encounter on the side of a road, and in the home visit, where a person is truly the Host to us.

  • Thank you for explaining the difference between encountering one another and processing assistance to those in need.

  • I would be very careful about trying to replace the “home visit” with the word ”encounter “.
    The word home visit has such a special meaning in our vocation as VincentIans. It is not a house visit, but a home visit that takes place wherever we find the person in need. There is a historical context to it that is also dear to us as Vincentians.
    We also are affected by the fact that our present culture changes the meaning of words rather quickly, sometimes to rid them of their historical context. Even the word “inclusive “ has been overused and given meanings that I struggle to identify with.
    It’s possible you may have stirred up a hornets nest that might have been best left alone.
    Buzz Corner
    President St Francis of Assisi Conference
    Wakefield RI

    • Buzz,
      Nobody is try to ‘replace’ Home Visit with ‘Encounter’. The point is that all Home Visits are Encounters, but not all Encounters are Home Visits.
      So when we limit ourselves by talking exclusively about the ‘Home Visit’ as the root of our mission we exclude the many others ways we serve. Our language needs to be inclusive.
      John

  • Marla Ann Yeck June 9, 2024 at 7:23 pm

    AMEN!

  • While I’m a new Venician, I’ve been active with Catholic outeach organizations for many years. I love the idea of home visits but I think we need to reach people in need where they are, whether it’s in their homes, at our churches or somewhere else. What’s most important is to have a personal encounter with our brothers and sisters in need where we can be the heart, hands and feet of Jesus. Thanks for clarifying this, John.

  • Wow! What a wonderful sharing! Certainly fuel for reflection! Just as with our neighbors in need, we each have personal experience which contributes to our ongoing conversion. My love for the Home Visit comes from years of varied encounters, none as rich as the Home Visit. The fullness of the Home Visit comes from many elements. Sharing the visit with a fellow Vincentian, praying with one another and the neighbor in need, reflecting later through the use of Journal, all combine to help me grow closer to our Lord and hopefully closer to the people I next encounter.!
    God’s Blessings!

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